May 17th, 2006

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Sun Tzu says: social networks before A/V

Wednesday, May 17th, 2006

A chorus of my peers yesterday afternoon failed to overturn a pet iconoclasm of mine: unless they’re affiliated with radio or TV stations, most local newspapers should not be dumping lots of money into audio and video. It doesn’t dovetail with our current work, and it dovetails perfectly with the work of our biggest news competitors’ — local radio and TV stations.

Video is more compelling than print, no question. And newspapers have the dominant local Web sites. (I desperately hope we retain them.) So why shouldn’t we introduce video in order to serve and retain our visitors?

Because, in short, it’s not our specialty. We’ve got newsrooms of word reporters. We can find a bunch of great ways to reorganize those words for the Web. We can arrange data in nifty graphics and tables — numbers are a lot like words, really. We cannot, without a lot of training and capital investment, put up a short video of reasonable quality.

If video, like interactive graphics, were a new medium, that’d be different. Nobody has yet institutionalized the delivery of infographics for profit. But video and audio are hugely profitable and masterfully done by very close competitors.

And yet — those competitors aren’t simply better than us. They’re better at different things. The customizable print experience (more on that soon) has given us a newsgathering depth that broadcasters can’t match. We should build on our strengths, not push to provide redundant video services that local broadcasters could do better if they merely lifted a finger on the Web.

I’m not saying that no newspapers should be experimenting with this stuff. But smaller local papers, working with smaller scale economies, have higher priorities, like catching up on search, organizing data into parcels and improving social network functions.

One powerful counterargument that wasn’t quite enough to bring me around to video: our competition here isn’t really local TV; it’s the rest of the non-local-news media landscape.

There are surely times when video, especially, is so compelling that it demands to be included. But we should remember that we can’t, as they say, deliver all things to all people. We should pick our battles.

Tips from Poynter, day two

Wednesday, May 17th, 2006

Four neat things I learned today:

1) The Roanoke Times has a kick-ass javascript bug above every story, popping up options to email the story or post it to various aggregators. Geek cred for including ma.gnolia.com. Just one problem: to the reader, del.icio.us and ma.gnolia aren’t “sharing” services. They’re storing services. Sharing is how we dream of using them, but that isn’t their primary value to readers.

2) Online purchasing correlates to wealth and broadband; not so much to age.

3) Guidelines for user-content submissions should be written aspirationally: “we will do our best to.” Laying this out may actually help us in libel cases, since their very existence helps verify our regard for the truth, etc.

4) Soundslides is apparently everybody’s favorite $40 slideshow editing app. Two problems: it outputs in Flash and only runs on Macs.

Poynter, day two: pageviews per daily unique user

Wednesday, May 17th, 2006

These come from the March and April traffic reports of most of my fellow attendees. The biggest site is washingtonpost.com; the smallest, newhampshire.com.

Oregon Public Broadcasting: 9.2
Chicago Tribune: 6.9
The Press (Canterbury, New Zealand): 5.2
Stuff.co.nz (The Press’s parent brand): 8.5
Tampa Bay Online: 1.1
Orange County Register: 5
San Diego Union Tribune: 10.8
Roanoke Times: 3
Arizona Republic: 1.1
Pittsburgh Post-Gazette: 5.8
Boston Globe: 9.3
NewHampshire.com (Manchester Union Leader): 10
Winston-Salem Journal: 6.8
NewRiverValley.com (Roanoke Times): 48.6 (!!!)
South Bend Tribune: 2.9
Providence Journal: 12.9
WATE-TV (Knoxville, Tenn.): 3.3
Washington Post: 5.7
Rockford Register-Star: 18.3 (!)

I’m reluctant to post raw numbers because a) they might be confidential, and b) I’m sleepy. Two takeaways, though: small markets like the New River Valley, Manchester, Rockford tend to the high side (read: exclusive content, dedicated users, low ratio of drive-by traffic), as do respected, expensive operations like the ProJo’s, WaPo’s, and Boston.com.

Finally, let’s all remember: excepting Rockford and the New River Valley, these figures are dwarfed — dwarfed by the “clickthrough” rate of practically any reader of our print editions.

Online publication won’t support our newsgathering until it can hold eyeballs for more than four minutes.