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Using tags in local newspaper archives

Sunday, February 26th, 2006

How can small papers get the most out of their archives? Folksonomy is sexy, but most Web audiences are too small for it to work well. However, old-fashioned, top-down tags can be a useful tool for the many local papers that, like many Web newcomers, still sort their Web content with print principles in mind.

(Yes, Washingtonpost.com has added del.icio.us links to all its stories. Yes, this is a terrific promotional move for a national paper. No, it’s doesn’t add as much to local papers, because they aren’t looking for national readers. But yes, local papers ought to consider offering it merely as a service to readers.)

But here’s something more important that small papers could easily do with minimal staff effort: make a list of a couple dozen possible “tags” for stories. When any story is sent to the Web, a staffer can glance over the list of tags and check any that apply.

A newspaper in North Carolina might write frequently about the pork industry. Does the print edition have a section entirely for the pork industry? Of course not. And as a result, the paper’s Web site doesn’t, either. But it should! A small set of staff-written tags are easy ways to build topical archives — whose index pages (available in RSS, of course) can then be used to cluster non-news content for the target audience, such as topical blogs, off-site links, and of course targeted ads.

What’s more, a tag system, unlike a print-style tree categorization, lets stories fall into multiple categories. And it can be used to easily locate similar articles, which have similar combinations of tags.

Readers should be able to navigate newspaper Web sites in various ways: search, vertical brosing (feature section->movies page->Brokeback Mountain review), and horizontal browsing (Brokeback Mountain review->Oscar preview). A staff-maintained tag system is one way to facilitate that.

Saving the suburbs from bowling alone

Tuesday, February 21st, 2006

The Web gives local newspapers a chance to fill a social vacuum that’s arisen in small towns and suburbs across the United States. One Illinois paper is setting out to do it.

The (Arlington Heights, Ill.) Daily Herald is the quintessential suburban newspaper. Penetration is weak, but they make up for it on volume, distributing more than 20 zoned editions to a sprawling footprint across Chicago’s wealthy west and northwest suburbs.

Character? Some. Soul? Um.

Beep, the family-owned paper’s new publication for 18-34s, wants to give the suburbs a soul. Not only does it aim to introduce local folks to one other online — log in to see the pleasantly quirky user profile page — it wants to become a social resource for hundreds of thousands of young suburbanites who feel alienated or lonely in the atomized modern world. It wans to let them know that they aren’t alone, that things are happening near them. And it knows that — unlike in the big city — the perfect distribution model for the car-addicted, shrub-encrusted suburbs is the Web.

This is not a trivial service to readers, or to society.

Though the who-attended-whose-party “community pages” of newspapers across the country are treated like vestigal organs, just waiting for their elderly readers to go blind, local papers shouldn’t turn up their noses at the past. Those were — remember? — the glory days, for newspapers as well as American society. The social institutions of the 20th Century have crumbled, but human thirst for physical interaction hasn’t. As the prime clearinghouses for local information, newspapers can use the distribution power of the Web to help people find each other again, and build institutions for the next hundred years.

Beep and its peers have an inspiring vision for the Web, and though I’m not affiliated with Beep, I’m proud to say I played a part in its creation.